The Flicka Foundation
Privacy Policy
At The Flicka Foundation, we’re committed to safeguarding and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website and how we may use this information. By using our website, you consent to this policy and the use of cookies. Any questions regarding this policy and our privacy practices can be sent by email to [email protected].
This Policy explains when and why we collect personal information about people who visit our website and how we may use this information. By using our website, you consent to this policy and the use of cookies. Any questions regarding this policy and our privacy practices can be sent by email to [email protected].
Who are we?
This website is operated by The Flicka Foundation; a charity registered in England and Wales. Our registration number is 1153858. Our registered address is The Flicka Foundation, Trenoweth Lane, Mabe Burnthouse, Penryn, TR10 9JB. You can contact us by writing to the address given above, by using our website contact form or emailing us on [email protected]
When do we collect information from you?
We obtain information about you when you make a donation to us, Adopt a Donkey for yourself or as a gift for someone else, set up a Standing Order, sign up to our E-Newsletter list via an online form, purchase merchandise from us, contact us about fostering or re-homing an animal or with concerns about the welfare of an animal (or animals) or apply for a job or volunteer position.
What type of information is collected?
The personal information we collect may include your name, address, telephone number, email address and bank account details. If you make a donation online or purchase a product from us, your card information is not held by us, it is collected by our third-party payment processors (PayPal or JustGiving), who securely capture and process your online credit/debit card transaction.
How is your information used?
We may use your information to:
How do we store your information?
We will always take reasonable technical and organisational precautions to ensure your personal information is stored and treated securely to prevent loss, misuse or alteration.
All electronic financial transactions entered into through our website are protected by third party payment processors (PayPal or JustGiving), who specialise in the secure online capture and processing of credit/debit card transactions and/or Direct Debit management. Personal information that you submit over the internet, such as your email address, is inherently insecure, so, although we strive to protect your personal information, we cannot 100% guarantee the security of data sent over the internet.
How long to we keep your information?
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfill our statutory obligations (for example the collection of Gift Aid). We will hold your personal information on our systems for as long as is necessary for the relevant purposes, or as long as is set out in any relevant contract you hold with us. Please see our Data Retention and Deletion Policy for full details.
Who has access to your information?
We promise we will not share, sell or rent your information to third parties for marketing purposes or otherwise. When you donate to our charity, your donation is processed by a third-party payment processor (PayPal or JustGiving), who specialise in the secure online capture and processing of credit/debit card transactions or Direct Debit management. If you purchase merchandise from our online shop, your details are processed by third party E-Commerce platform, Ecwid, where payments are managed by PayPal. You can review our payment processor's privacy policies at their respective websites. If you sign up to Gift Aid your donations, we will share your relevant information with HMRC. If you are an employee, we also need to share your information with HMRC. Please see the relevant Privacy Notice for full details:
The accuracy of your personal information is important to us. Please email us on [email protected] if you change address, email address or any of the other information we hold is inaccurate or out of date. This is particularly important if you have previously completed a Gift Aid declaration with us. You also have the right to ask for a copy of the information The Flicka Foundation holds about you.
Profiling
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you.
Use of 'cookies'
Our website, hosted by Weebly, automatically uses cookies. A cookie is a small file containing a string of unique letters and numbers sent by a web server to a web browser. It is stored on your hard-drive and allows a website to recognise you when you visit by collecting statistical data about your browsing actions. Cookies do not identify you as an individual and it is possible to switch off cookies by setting your browser preferences (though this may have a negative impact upon the usability of many websites, including this one).
Links to other websites
Our website may include links to other websites and there may be other websites that link to ours. We have no control over, and are not responsible for, the privacy policies and practices of any such sites.
Under 16’s
If you are aged 16 or under‚ please ensure you have your parent/guardian's permission whenever you provide us with personal information.
Your information outside of Europe
If you use our services whilst you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Your Rights
You have a choice about whether or not you wish to receive information from us and you may instruct us at any time not to process your personal information for any or all purposes. If you no longer want to receive electronic communications from us you can unsubscribe by clicking on the link at the bottom of any email contact. If you no longer want to receive bi-annual newsletters or postal communications from us, please let us know in writing. You also have the right to ask for a copy of the information The Flicka Foundation holds about you.
Amendments to this Privacy Policy
We may amend this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. This Policy was last updated June 2018.
This website is operated by The Flicka Foundation; a charity registered in England and Wales. Our registration number is 1153858. Our registered address is The Flicka Foundation, Trenoweth Lane, Mabe Burnthouse, Penryn, TR10 9JB. You can contact us by writing to the address given above, by using our website contact form or emailing us on [email protected]
When do we collect information from you?
We obtain information about you when you make a donation to us, Adopt a Donkey for yourself or as a gift for someone else, set up a Standing Order, sign up to our E-Newsletter list via an online form, purchase merchandise from us, contact us about fostering or re-homing an animal or with concerns about the welfare of an animal (or animals) or apply for a job or volunteer position.
What type of information is collected?
The personal information we collect may include your name, address, telephone number, email address and bank account details. If you make a donation online or purchase a product from us, your card information is not held by us, it is collected by our third-party payment processors (PayPal or JustGiving), who securely capture and process your online credit/debit card transaction.
How is your information used?
We may use your information to:
- Process and collect a one-off or ongoing donation that you have made;
- Process an order you have submitted;
- Send you communications that you have requested or that may be of interest to you. This may include our bi-annual newsletter, e-mail outs, information about our work, campaigns, fundraising appeals and activities and/or other promotions;
- Process a job application;
- Hold contact details on file for volunteer placements;
- Liaise with you about fostering or re-homing an animal or to investigate concerns about the welfare of an animal or animals;
- Carry out our obligations arising from any contracts entered into between us;
- Deal with entries into a competition;
- Seek your views or comments on the services we provide
How do we store your information?
We will always take reasonable technical and organisational precautions to ensure your personal information is stored and treated securely to prevent loss, misuse or alteration.
All electronic financial transactions entered into through our website are protected by third party payment processors (PayPal or JustGiving), who specialise in the secure online capture and processing of credit/debit card transactions and/or Direct Debit management. Personal information that you submit over the internet, such as your email address, is inherently insecure, so, although we strive to protect your personal information, we cannot 100% guarantee the security of data sent over the internet.
How long to we keep your information?
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfill our statutory obligations (for example the collection of Gift Aid). We will hold your personal information on our systems for as long as is necessary for the relevant purposes, or as long as is set out in any relevant contract you hold with us. Please see our Data Retention and Deletion Policy for full details.
Who has access to your information?
We promise we will not share, sell or rent your information to third parties for marketing purposes or otherwise. When you donate to our charity, your donation is processed by a third-party payment processor (PayPal or JustGiving), who specialise in the secure online capture and processing of credit/debit card transactions or Direct Debit management. If you purchase merchandise from our online shop, your details are processed by third party E-Commerce platform, Ecwid, where payments are managed by PayPal. You can review our payment processor's privacy policies at their respective websites. If you sign up to Gift Aid your donations, we will share your relevant information with HMRC. If you are an employee, we also need to share your information with HMRC. Please see the relevant Privacy Notice for full details:
- Privacy Notice for Donors and Adopters
- Privacy Notice for Employees
- Privacy Notice for Volunteers (including Trustees)
- Privacy Notice for Fosterers and Potential Fosterers
- Privacy Notice for Owners of Animals to be Re-Homed and Animals of Concern
The accuracy of your personal information is important to us. Please email us on [email protected] if you change address, email address or any of the other information we hold is inaccurate or out of date. This is particularly important if you have previously completed a Gift Aid declaration with us. You also have the right to ask for a copy of the information The Flicka Foundation holds about you.
Profiling
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you.
Use of 'cookies'
Our website, hosted by Weebly, automatically uses cookies. A cookie is a small file containing a string of unique letters and numbers sent by a web server to a web browser. It is stored on your hard-drive and allows a website to recognise you when you visit by collecting statistical data about your browsing actions. Cookies do not identify you as an individual and it is possible to switch off cookies by setting your browser preferences (though this may have a negative impact upon the usability of many websites, including this one).
Links to other websites
Our website may include links to other websites and there may be other websites that link to ours. We have no control over, and are not responsible for, the privacy policies and practices of any such sites.
Under 16’s
If you are aged 16 or under‚ please ensure you have your parent/guardian's permission whenever you provide us with personal information.
Your information outside of Europe
If you use our services whilst you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Your Rights
You have a choice about whether or not you wish to receive information from us and you may instruct us at any time not to process your personal information for any or all purposes. If you no longer want to receive electronic communications from us you can unsubscribe by clicking on the link at the bottom of any email contact. If you no longer want to receive bi-annual newsletters or postal communications from us, please let us know in writing. You also have the right to ask for a copy of the information The Flicka Foundation holds about you.
Amendments to this Privacy Policy
We may amend this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. This Policy was last updated June 2018.
